Health Gorilla automatically matches incoming faxes with results and documents into patient's charts. Sometimes, if the fax was hand written or of a lower quality, the system will place the fax into the Unmatched Category allowing you to easily match it to the patient. From the Inbox on the home page click Unmatched:
Review the Fax contents and type in the patient's name:
If the patient found in the system - the system will display suggested matches; select the patient from the list. If no match was found, continue to create a new patient chart. When done, click Add to Patient's Chart.
Note: You can split pages from the same fax into multiple charts by selecting pages numbers, using "Select pages to convert to a document" checkboxes. Clicking on the page number will switch the fax contents to that page.
Once the fax has been matched to the patient, it will appear in the Results or Documents categories.
Note: If the fax does not need to be matched to a patient's chart, you can remove it from the Unmatched list by clicking "Match" button in the toolbar: